How to reach us by phone
Call Amherst Porta Pros directly for urgent requests and same-day answers. A real person picks up and routes you to the right team. If you need a unit delivered this week, phone is faster than email. We handle calls during business hours and log voicemails after hours. Weekend emergencies get routed to our on-call crew. Tell us your job site, how many units you need, and when. We'll confirm availability and walk you through setup on the ground.
How to reach us by email and web form
Fill out a request a quote form on our site and we'll contact you within 24 hours. Email lets you describe a complex job without rushing. Attach a site photo or sketch if you have one. Tell us the job start date, how long you'll need equipment, and any access limits. We ask about vehicle size because a roll-off dumpster rental needs about 60 feet of straight clearance behind the truck. Email is also the best way to set up a regular service schedule. If you're renting portable restroom rental for a month or longer, we can lock in recurring pickup days and times.
What to tell us so we quote you right
We need five things to give you an accurate price: the job location in Amherst, the start and end dates, the type of equipment, how many units, and any site constraints. For construction work, tell us how many workers so we can size restrooms to OSHA 1926.51(c) rules. For ADA accessible porta potty placement, name the building entrance or the accessible lot. For septic pumping service or grease trap pumping, describe the tank location and tell us if you've pumped before. If you need handwashing station rental for paint crews or landscapers, we'll confirm that your setup meets 29 CFR 1910.141(d)(2) soap and towel standards. If a site access road is narrow or has low clearance, say so. If you need units placed in the public right of way in Amherst, placement needs confirming with the city.
Service area and delivery distances
Amherst Porta Pros serves Amherst and surrounding towns. We deliver to Tonawanda 9.0 miles west, North Tonawanda 9.3 miles northwest, Wheatfield 10.8 miles northwest, Grand Island 12.9 miles west, and Niagara Falls 19.7 miles northwest. Delivery fees vary by distance and rental duration. For storage container rental, we place 20-foot and 40-foot units on job sites across the region. For temporary fence rental around construction zones, we measure the perimeter and quote by the linear foot. Our restroom trailer rental fleet covers everything from 2-stall units for small events to 8-stall trailers for large festivals.
After-hours emergencies
A backed-up portable toilet rental or a full tank on a weekend calls for fast help. Call our main line and listen for the after-hours prompt. Leave your name, location, the problem, and a callback number. We dispatch emergency service on weekends and nights. Emergency septic pumping service or a replacement unit comes at a premium rate because the crew drops everything to reach you.
How fast can you deliver?
Same-day delivery happens on weekday mornings if you call before 10 a.m. and your site is in Amherst or within 15 miles. Weekend and next-day service costs more because the crew works off-schedule. Call for weekend availability.
Do you rent to residential properties?
Yes. Portable toilet rental for a home renovation, septic tank pumping for a residential tank, storage container rental for a remodel, and temporary fence rental around a lot all happen. Tell us the address and what work is happening.
Can I rent equipment for just a weekend?
Yes. Weekend rates are higher than weekday ones because we staff the delivery and pickup crew off-schedule. Call to book.
What happens if I need my rental longer than I estimated?
Call us and we'll extend the rental. A weekly rate costs less per day than a daily rate, and a monthly rate beats weekly. Tell us the new end date and we'll adjust your invoice.
Do you have portable sinks for construction sites?
Yes. Handwashing station rental is required on sites where crews apply paints, coatings, herbicides or insecticides under OSHA 1926.51(f)(1). We deliver sinks with soap dispensers and paper towels stocked. Call to add one to your order.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.